The CAMHS Crisis Care Team provides support, advice and guidance to children, young people, families and professionals in crisis


This service is for children and young people under the age of 18 with a Liverpool GP, others outside of this area will be signposted to the relevant team.

They offer a number of same-day or next-day emergency appointments for those young people whose mental health needs to be assessed quickly but who do not need to attend the Emergency Department for a medical review.

If a young person attends the Emergency Department (ED) in mental health crisis at either Alder Hey or Ormskirk hospital a member of the Crisis Team will be contacted for advice on how they can be supported, this may include a referral to the community CAMHS team, an assessment by our team in ED or an admission to hospital.

If the young person is aged 16 and over and requires a mental health review, then they would need to attend their local adult Emergency Department where our colleagues in MerseyCare will support them.

Any young person admitted to Alder Hey or Ormskirk hospital due to mental health-related concerns will be seen by a member of the Crisis Team for an assessment of their mental health. We will work together with the young person and their parents/carers to facilitate a safe discharge home. This may include liaising with other services such as community CAMHS, or social care to ensure the correct support is in place prior to them going home.

If a young person needs more intensive support, we can offer a package of care that includes seeing them in their own home, multiple times a week – this is offered by our Intensive Support and Home Treatment team. As part of this intervention, we will work with all the people involved with the young person, including parents/carers/professionals and support systems.

Treatment

The team’s goal is to support young people in a mental health crisis in a timely way; this means we want to speak to them or see them as soon as possible to prevent them from feeling worse and needing to be admitted to the hospital.

They do this by supporting their parents/carers/professionals or working directly with them. Most of the time, young people only need to go into hospital if they need medical treatment or specialised care.

They may see young people only once or we may see them multiple times depending on their level of need, the Intensive Support and Home Treatment team can see young people in their own homes, multiple times over a period of many weeks. Their aim is to support them to improve their mental health and stay safely in their own homes.

CAMHS Referral information

CAMHS accept self-referrals and referrals made by professionals. A referral to the service can be made by using the online platform.

You can refer a child or young person in Liverpool here.

Where are we?

The main base is the New Catkin Building in Alder Hey, although we do offer appointments at other locations in the community, as well as Ormskirk Hospital.

Address:

Crisis Care Team
Catkin Building
Eaton Road
Liverpool
L12 2AP

Text Support

Unfortunately, the Crisis Care Team does not have a text support function, but you can access text message support for children and young people through our provider, Shout.

SHOUT 85258 is a free, confidential, 24/7 text message support service for anyone who is feeling overwhelmed or struggling to cope.

The service is staffed by trained volunteers who will work with you to take your next steps towards feeling better. We can help with issues such as stress, anxiety and depression and are here to talk at any time of day or night. Text SHOUT to 85258 for immediate support.